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Samsung Galaxy S6

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

I can't send and receive MMS

Cause 5 of 5: Your mobile phone hasn't been correctly set up for MMS

If your mobile phone hasn't been correctly set up for MMS, you can't send and receive MMS.

Solution: Set up your mobile phone for MMS.

Step 1 of 27

Slide your finger down the display starting from the top edge of your mobile phone.
Press the settings icon.

Step 2 of 27

Press Mobile networks.

Step 3 of 27

Press Access Point Names.

Step 4 of 27

Press ADD.

Step 5 of 27

Press Name.

Step 6 of 27

Key in Swisscom MMS and press OK.

Step 7 of 27

Press APN.

Step 8 of 27

Key in event.swisscom.ch and press OK.

Step 9 of 27

Press MMSC.

Step 10 of 27

Key in http://mms.natel.ch:8079 and press OK.

Step 11 of 27

Press MMS proxy.

Step 12 of 27

Key in 192.168.210.2 and press OK.

Step 13 of 27

Press MMS port.

Step 14 of 27

Key in 8080 and press OK.

Step 15 of 27

Press MCC.

Step 16 of 27

Key in 228 and press OK.

Step 17 of 27

Press MNC.

Step 18 of 27

Key in 01 and press OK.

Step 19 of 27

Press Authentication type.

Step 20 of 27

Press None.

Step 21 of 27

Press APN type.

Step 22 of 27

Key in mms and press OK.

Step 23 of 27

Press Bearer.

Step 24 of 27

Press Unspecified.

Step 25 of 27

Press MORE.

Step 26 of 27

Press Save.

Step 27 of 27

Press the Home key to end the session and return to the Home screen.

1 Find " Access Point Names"

Slide your finger down the display starting from the top edge of your mobile phone.
Press the settings icon.
Press Mobile networks.
Press Access Point Names.

2 Set up a new data connection

Press ADD.

3 Enter a data connection name

Press Name.
Key in Swisscom MMS and press OK.

4 Enter APN

Press APN.
Key in event.swisscom.ch and press OK.

5 Enter the MMS server

Press MMSC.
Key in http://mms.natel.ch:8079 and press OK.

6 Enter the IP address

Press MMS proxy.
Key in 192.168.210.2 and press OK.

7 Enter the port number

Press MMS port.
Key in 8080 and press OK.

8 Enter the country code

Press MCC.
Key in 228 and press OK.

9 Enter the network code

Press MNC.
Key in 01 and press OK.

10 Select the authentication type

Press Authentication type.
Press None.

11 Select the APN type

Press APN type.
Key in mms and press OK.

12 Select data bearer

Press Bearer.
Press Unspecified.

13 Save the data connection

Press MORE.
Press Save.

14 Return to the Home screen

Press the Home key to end the session and return to the Home screen.