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Device Support

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    Samsung Galaxy S6

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    I can't check my COMBOX®

    Cause 2 of 3: Your COMBOX® number isn't saved on your mobile phone

    To check your COMBOX®, you need to save your COMBOX® number on your mobile phone.

    Solution: Save your COMBOX® number.

    Step 1 of 7

    Press Phone.

    Step 2 of 7

    Press MORE.

    Step 3 of 7

    Press Settings.

    Step 4 of 7

    Press Voicemail settings.

    Step 5 of 7

    Press Voicemail number.

    Step 6 of 7

    Key in +41794997979 and press OK.

    Step 7 of 7

    Press the Home key to end the session and return to the Home screen.

    1 Find "Voicemail number"

    Press Phone.
    Press MORE.
    Press Settings.
    Press Voicemail settings.
    Press Voicemail number.

    2 Save your COMBOX® number

    Key in +41794997979 and press OK.

    3 Return to the Home screen

    Press the Home key to end the session and return to the Home screen.

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    My Swisscom Assistant

    The worry-free service for your computer

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    Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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    Quick Check

    Check up on your own Swisscom services such as TV, Internet, telephone, and email!

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