inOne: It's best to have everything in one flexible package.
Samsung Galaxy S8
Order by 19 April and receive up to
8 days before sales opens.
WLAN and e-mail under control
My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
Cause 6 of 10: Your mobile phone hasn't been assembled correctly
If your mobile phone hasn't been assembled correctly, you can't turn on your mobile phone.
Solution: Make sure your mobile phone has been assembled correctly.
Insert the opener for the SIM holder into the small hole in the SIM holder at the top of your mobile phone.
Remove the SIM holder from your mobile phone.
Turn your SIM so that the angled corner of your SIM matches the angled corner of the SIM holder.Place your SIM in the SIM holder.
Slide the SIM holder into your mobile phone.
Required information *
Manage your personal data, subscriptions and bills on your own.
The worry-free service for your computer
Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.
Check up on your own Swisscom services such as TV, Internet, telephone, and email!