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Device Support


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    Samsung Galaxy S6 edge +


    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    I can't make voice calls

    Cause 8 of 9: Flight mode is activated

    If flight mode is activated, your mobile phone's transmitting functions are deactivated. This means that you can't make or receive calls.

    Solution: Deactivate flight mode.

    Step 1 of 2

    Press and hold On/Off.

    Step 2 of 2

    Press Flight mode to activate or deactivate the function.

    1 Activate or deactivate flight mode

    Press and hold On/Off.
    Press Flight mode to activate or deactivate the function.


    Manage your personal data, subscriptions and bills on your own.


    My Swisscom Assistant

    The worry-free service for your computer


    Mobile Set up

    Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.


    Quick Check

    Check up on your own Swisscom services such as TV, Internet, telephone, and email!