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Samsung Galaxy S5

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

I can't use tethering on my mobile phone

Cause 1 of 1: Your computer and mobile phone haven't been correctly set up for tethering

You need to set up your computer and mobile phone correctly before you can use tethering.

Solution: Set up your mobile phone and computer for tethering.

Step 1 of 6

Open the cover at the bottom of your mobile phone.

Step 2 of 6

Connect the data cable to the socket and to your computer's USB port.

Step 3 of 6

Slide your finger down the display starting from the top edge of your mobile phone.
Press the settings icon.

Step 4 of 6

Press Tethering and Wi-Fi hotspot.

Step 5 of 6

Press USB tethering until the function is activated.

Samsung Galaxy S5
Step 6 of 6

An Internet connection from your computer via your mobile phone is automatically established.
When the connection is established, you can access the Internet from your computer.

1 Connect your mobile phone and computer

Open the cover at the bottom of your mobile phone.
Connect the data cable to the socket and to your computer's USB port.

2 Activate tethering

Slide your finger down the display starting from the top edge of your mobile phone.
Press the settings icon.
Press Tethering and Wi-Fi hotspot.
Press USB tethering until the function is activated.

3 Establish connection

An Internet connection from your computer via your mobile phone is automatically established.
When the connection is established, you can access the Internet from your computer.
Samsung Galaxy S5