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Samsung Galaxy S5

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

I can't access the Internet

Cause 6 of 9: Flight mode is activated

If flight mode is activated, your mobile phone's transmitting functions are deactivated. This means that you can't access the Internet using neither the mobile network nor WLAN.

Solution: Deactivate flight mode.

Step 1 of 3

Press and hold On/Off.

Step 2 of 3

Press Flight mode to activate or deactivate the function.

Step 3 of 3

Press OK.

1 Activate or deactivate flight mode

Press and hold On/Off.
Press Flight mode to activate or deactivate the function.
Press OK.