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    Samsung Galaxy S5

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    I can't access the Internet

    Cause 2 of 9: You're not connected to a WLAN

    If you're trying to access the Internet using a WLAN, you need to be connected to a WLAN.

    Solution: Establish connection to a WLAN.

    Step 1 of 6

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press the settings icon.

    Step 2 of 6

    Press Wi-Fi.

    Step 3 of 6

    Press the indicator next to "Wi-Fi" until the function is activated.

    Step 4 of 6

    A list of WLANs within range is displayed.
    Press the required WLAN.

    Step 5 of 6

    Follow the instructions on the display to select security settings, if required.
    Press Connect.

    Step 6 of 6

    Press the Home key to end the session and return to the Home screen.

    1 Find " Wi-Fi"

    Slide your finger down the display starting from the top edge of your mobile phone.
    Press the settings icon.
    Press Wi-Fi.

    2 Activate WLAN

    Press the indicator next to "Wi-Fi" until the function is activated.

    3 Connect to WLAN

    A list of WLANs within range is displayed.
    Press the required WLAN.
    Follow the instructions on the display to select security settings, if required.
    Press Connect.

    4 Return to the Home screen

    Press the Home key to end the session and return to the Home screen.

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    Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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