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Samsung Galaxy S5

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

I can't send and receive MMS

Cause 2 of 5: You're abroad and data roaming is deactivated on your mobile phone

If you're abroad and data roaming is deactivated on your mobile phone, you can't send and receive MMS.

Solution: Activate data roaming.

Step 1 of 6

Slide your finger down the display starting from the top edge of your mobile phone.
Press the settings icon.

Step 2 of 6

Press More networks.

Step 3 of 6

Press Mobile networks.

Step 4 of 6

Press Data roaming to activate or deactivate the function.

Step 5 of 6

If you activate data roaming:
Press OK to confirm.

Step 6 of 6

Press the Home key to end the session and return to the Home screen.

1 Find " Mobile networks"

Slide your finger down the display starting from the top edge of your mobile phone.
Press the settings icon.
Press More networks.
Press Mobile networks.

2 Activate or deactivate data roaming

Press Data roaming to activate or deactivate the function.
If you activate data roaming:
Press OK to confirm.

3 Return to the Home screen

Press the Home key to end the session and return to the Home screen.