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Samsung Galaxy S5

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

I can't check my COMBOX®

Cause 2 of 3: Your COMBOX® number isn't saved on your mobile phone

To check your COMBOX®, you need to save your COMBOX® number on your mobile phone.

Solution: Save your COMBOX® number.

Step 1 of 9

Press Phone.

Step 2 of 9

Press Keypad.

Step 3 of 9

Press the menu icon.

Step 4 of 9

Press Settings.

Step 5 of 9

Press Call.

Step 6 of 9

Press Voicemail settings.

Step 7 of 9

Press Voicemail number.

Step 8 of 9

Key in +41794997979 and press OK.

Step 9 of 9

Press the Home key to end the session and return to the Home screen.

1 Find "Voicemail number"

Press Phone.
Press Keypad.
Press the menu icon.
Press Settings.
Press Call.
Press Voicemail settings.
Press Voicemail number.

2 Save your COMBOX® number

Key in +41794997979 and press OK.

3 Return to the Home screen

Press the Home key to end the session and return to the Home screen.