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    Samsung Galaxy S5

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    I can't check my COMBOX®

    Cause 1 of 3: You're abroad or using another mobile phone

    If you're calling to check your COMBOX® when abroad or from another mobile phone, you need to call a different number.

    Solution: Call +41794997979 and follow the instructions.

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    My Swisscom Assistant

    The worry-free service for your computer

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    Mobile Set up

    Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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    Quick Check

    Check up on your own Swisscom services such as TV, Internet, telephone, and email!

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