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    Back to Settings & usage

    How to set up your mobile phone for Swisscom e-mail

    You can set up your mobile phone to send and receive e-mails from your Swisscom e-mail account. Remember, you need to set up your mobile phone for Internet.

    Step 1 of 29

    Slide your finger downwards the display starting from the top edge of your mobile phone.

    Step 2 of 29

    Press the settings icon.

    Step 3 of 29

    Press Cloud and accounts.

    Step 4 of 29

    Press Accounts.

    Step 5 of 29

    Press Add account.

    Step 6 of 29

    Press Email.

    Step 7 of 29

    Press Email address and key in your Swisscom e-mail address.

    Step 8 of 29

    Press Password and key in the password for your Swisscom e-mail account.

    Step 9 of 29

    Press SIGN IN. Your e-mail account has been set up. To select more settings, such as synchronisation and naming of the e-mail account, continue with the following steps.

    Step 10 of 29

    Press the home icon.

    Step 11 of 29

    Slide your finger upwards on the display.

    Step 12 of 29

    Press Samsung.

    Step 13 of 29

    Press Email.

    Step 14 of 29

    Slide your finger right on the display.

    Step 15 of 29

    Press the settings icon.

    Step 16 of 29

    Press the name of the e-mail account you've just set up.

    Step 17 of 29

    Press Account name.

    Step 18 of 29

    Key in the required name and press OK.

    Step 19 of 29

    Press Your name and key in the required sender name.

    Step 20 of 29

    Press OK.

    Step 21 of 29

    Press Sync schedule.

    Step 22 of 29

    Press Set sync schedule.

    Step 23 of 29

    Press the required setting.

    Step 24 of 29

    Press Sync schedule while romaing.

    Step 25 of 29

    To set the synchronisation manually, press Manual.

    Step 26 of 29

    To select the predefined synchronisation, press Use sync schedule above.

    Step 27 of 29

    Press Peak schedule to activate or deactivate the function and follow the instructions on the display to select the required settings.

    Step 28 of 29

    Press the return icon.

    Step 29 of 29

    Press the home icon to end the session and return to the Home screen.

    1. Find "Accounts"

    Slide your finger downwards the display starting from the top edge of your mobile phone.
    Press the settings icon.
    Press Cloud and accounts.
    Press Accounts.

    2. Set up new e-mail account

    Press Add account.
    Press Email.

    3. Enter e-mail address

    Press Email address and key in your Swisscom e-mail address.

    4. Enter password

    Press Password and key in the password for your Swisscom e-mail account.

    5. Finish setup

    Press SIGN IN. Your e-mail account has been set up. To select more settings, such as synchronisation and naming of the e-mail account, continue with the following steps.
    Press the home icon.

    6. Enter e-mail account name

    Slide your finger upwards on the display.
    Press Samsung.
    Press Email.
    Slide your finger right on the display.
    Press the settings icon.
    Press the name of the e-mail account you've just set up.
    Press Account name.
    Key in the required name and press OK.

    7. Enter the sender name

    Press Your name and key in the required sender name.
    Press OK.

    8. Select setting for retrieval of new e-mails

    Press Sync schedule.
    Press Set sync schedule.
    Press the required setting.

    9. Select setting for synchronisation when roaming

    Press Sync schedule while romaing.
    To set the synchronisation manually, press Manual.
    To select the predefined synchronisation, press Use sync schedule above.

    10. Select setting for synchronisation during peak hours

    Press Peak schedule to activate or deactivate the function and follow the instructions on the display to select the required settings.
    Press the return icon.

    11. Return to the Home screen

    Press the home icon to end the session and return to the Home screen.

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    Information:
    Close more information

    Meta navigation

    • Your shopping basket
      There are no products in the basket
      Your shopping basket
      Monthly (CHF)
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    • 🔎

      Global search

      Often searched

    Device Support

      WM

      WM

      Customer
      Center

      Manage your personal data, subscriptions and bills on your own.

      Login

      My Swisscom Assistant

      The worry-free service for your computer

      Details

      Mobile Set up

      Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

      Details

      Quick Check

      Check up on your own Swisscom services such as TV, Internet, telephone, and email!

      Details