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Mobile guides

    
Back to Software update & reset

How to update your phone software

You can update your mobile phone's software when a new software version is available. It's recommended that you back up the phone memory first. First you need to install Zune on your computer. You can download the program from www.zune.com

Step 1 of 7

Press the left side of the cover at the top of your mobile phone to open it.

Step 2 of 7

Connect the data cable to the phone socket and to your computer's USB port.

Step 3 of 7

Start the program Zune on your computer.

Nokia Lumia 800
Step 4 of 7

Depending on your settings in Zune, the program may suggest to update your mobile phone automatically.

Step 5 of 7

To start the update manually:
Click SETTINGS at the top of the screen.

Step 6 of 7

Click PHONE.

Step 7 of 7

Click UPDATE.
If a new software version is available, it's displayed on the screen.
Follow the instructions on the screen to update the software on your mobile phone.

1. Connect mobile phone and computer

Press the left side of the cover at the top of your mobile phone to open it.
Connect the data cable to the phone socket and to your computer's USB port.
Start the program Zune on your computer.

2. Update the phone software

Depending on your settings in Zune, the program may suggest to update your mobile phone automatically.
Nokia Lumia 800
To start the update manually:
Click SETTINGS at the top of the screen.
Click PHONE.
Click UPDATE.
If a new software version is available, it's displayed on the screen.
Follow the instructions on the screen to update the software on your mobile phone.