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Device Support

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Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

The device isn't performing optimally

Cause 5 of 6: There's not enough memory on your device

If the device memory is filled with apps, music, picture, video clips etc., this may be the reason why your device feels slow.

Solution: Uninstall apps or delete other content from the memory.

  

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My Swisscom Assistant

The worry-free service for your computer

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Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!


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