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Mobile guides

    

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

The device isn't performing optimally

Cause 4 of 6: The device hasn't been turned off for a long time

It's a good idea to turn your device off and on regularly as this improves device performance.

Solution: Turn your device off and on.