inOne: It's best to have everything in one flexible package.
Samsung Galaxy S8
Order by 19 April and receive up to
8 days before sales opens.
WLAN and e-mail under control
My Swisscom Assistant
Your pocket Customer Center
My Swisscom App
Disruptions or technical problems?
Check your connection!
Settings & software updates
Calls & contacts
Messaging & Internet
Multimedia & apps
If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
Cause 7 of 10: Your mobile phone is locked to another service provider
If your mobile phone is locked to another service provider and you're trying to use a Swisscom SIM card, the display will tell you that your SIM card is invalid.
Solution: Before you can use a Swisscom SIM card, you need to unlock your mobile phone using an unlock code. To get the unlock code, contact the service provider that locked your mobile phone.
Required information *
Manage your personal data, subscriptions and bills on your own.
The worry-free service for your computer
Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.
Check up on your own Swisscom services such as TV, Internet, telephone, and email!