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Device Support

    WM

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    I can't receive voice calls

    Cause 2 of 3: Your mobile phone isn't responding

    Your mobile phone may not respond due to overload or errors in the operating system.

    Solution: Restart your mobile phone.

    Step 1 of 1

    Press and hold the Home key and On/Off simultaneously until your mobile phone is restarted.

    1 Restart your mobile phone

    Press and hold the Home key and On/Off simultaneously until your mobile phone is restarted.

    Customer
    Center

    Manage your personal data, subscriptions and bills on your own.

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    My Swisscom Assistant

    The worry-free service for your computer

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    Mobile Set up

    Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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    Quick Check

    Check up on your own Swisscom services such as TV, Internet, telephone, and email!

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