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Mobile guides

    

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

I can't receive voice calls

Cause 2 of 3: Your mobile phone isn't responding

Your mobile phone may not respond due to overload or errors in the operating system.

Solution: Restart your mobile phone.

Step 1 of 1

Press and hold the Home key and On/Off simultaneously until your mobile phone is restarted.

1 Restart your mobile phone

Press and hold the Home key and On/Off simultaneously until your mobile phone is restarted.