Navigation

Information:
Close more information

Login/account box

Meta navigation

  • Your shopping basket
    There are no products in the basket
    Your shopping basket
    Monthly (CHF)
    One-off (CHF)
    Total (incl. VAT)
  • 🔎

    Global search

    Often searched

Device Support

WM

WM

  
    
Back to Calls & contacts

How to divert calls to COMBOX®

To receive voice messages when you don't answer a call, you need to divert your calls to your COMBOX®.

Step 1 of 9

Press Phone.

Step 2 of 9

Press Keypad.

Step 3 of 9

Select one of the following options:
Divert all calls, go to 2a.
Divert missed calls, go to 2b.
Divert if unavailable, go to 2c.
Divert if busy, go to 2d.

Step 4 of 9

Key in **21*+4186(area code)(your phone number)#
Press the call icon.

Step 5 of 9

To select for how long you want your mobile phone to ring before the call is diverted:
Key in **61*+4186(area code)(your phone number)**the required number of seconds#

Step 6 of 9

E.g.:
**61*+4186(area code)(your phone number)**5#
Press the call icon.

Step 7 of 9

Key in **62*+4186(area code)(your phone number)#
Press the call icon.

Step 8 of 9

Key in **67*+4186(area code)(your phone number)#
Press the call icon.

Step 9 of 9

Press the Home key to end the session and return to the Home screen.

1. Find "Keypad"

Press Phone.
Press Keypad.

2. Select option

Select one of the following options:
Divert all calls, go to 2a.
Divert missed calls, go to 2b.
Divert if unavailable, go to 2c.
Divert if busy, go to 2d.

3. 2a - Divert all calls

Key in **21*+4186(area code)(your phone number)#
Press the call icon.

4. 2b - Divert missed calls

To select for how long you want your mobile phone to ring before the call is diverted:
Key in **61*+4186(area code)(your phone number)**the required number of seconds#
E.g.:
**61*+4186(area code)(your phone number)**5#
Press the call icon.

5. 2c - Divert if unavailable

Key in **62*+4186(area code)(your phone number)#
Press the call icon.

6. 2d - Divert if busy

Key in **67*+4186(area code)(your phone number)#
Press the call icon.

7. Return to the Home screen

Press the Home key to end the session and return to the Home screen.
  

Customer Center

Manage your personal data, subscriptions and bills on your own.

Login

My Swisscom Assistant

The worry-free service for your computer

Details

Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

Details

Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!


Details