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Device Support

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    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    I can't check my COMBOX®

    Cause 2 of 2: COMBOX® hasn't been set up

    If you haven't selected COMBOX® settings, you can't check your COMBOX® messages.

    Solution: Follow the instructions to set up your COMBOX®.

    Customer
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    Manage your personal data, subscriptions and bills on your own.

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    My Swisscom Assistant

    The worry-free service for your computer

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    Mobile Set up

    Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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    Quick Check

    Check up on your own Swisscom services such as TV, Internet, telephone, and email!

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