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Mobile guides

    
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Apple iPhone 7

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

I can't turn on my mobile phone

Cause 1 of 10: The battery is flat

If the battery is flat, you can't turn on your mobile phone.

Solution: Charge the battery.

Step 1 of 4

Connect the charging cable to the charger and then to a wall socket.

Step 2 of 4

Connect the other end of the charging cable to the socket at the bottom of your mobile phone.

Step 3 of 4

When the battery charging icon is displayed, charging is in progress.

Apple iPhone 7 (iOS10)
Step 4 of 4

When the battery is fully charged, you can remove the charger from the wall socket and your mobile phone.

1 Connect the charging cable to your mobile phone

Connect the charging cable to the charger and then to a wall socket.
Connect the other end of the charging cable to the socket at the bottom of your mobile phone.
When the battery charging icon is displayed, charging is in progress.

2 End charging

When the battery is fully charged, you can remove the charger from the wall socket and your mobile phone.
Apple iPhone 7 (iOS10)