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Device Support

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    Apple iPhone 7

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    I can't send and receive e-mails

    Cause 1 of 3: The incoming or outgoing server isn't accessible from the mobile network or the WLAN you're connected to

    The incoming and outgoing server you're using need to be accessible from a mobile network or the WLAN you're connected to.

    Solution: Contact your e-mail provider for more information.

    Customer
    Center

    Manage your personal data, subscriptions and bills on your own.

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    My Swisscom Assistant

    The worry-free service for your computer

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    Mobile Set up

    Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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    Quick Check

    Check up on your own Swisscom services such as TV, Internet, telephone, and email!

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