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Device Support

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    Apple iPhone 7

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    I can't make voice calls

    Cause 1 of 7: Little or no network coverage

    If you're in an area with little or no network coverage, your mobile phone can't find a network and you can't make calls.

    Solution: Try again later when you're in an area with better network coverage. View our network coverage map.

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    My Swisscom Assistant

    The worry-free service for your computer

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    Mobile Set up

    Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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    Quick Check

    Check up on your own Swisscom services such as TV, Internet, telephone, and email!

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