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Device Support

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    Apple iPhone 7

    Back to Messaging & Internet

    How to set up your mobile phone for Swisscom e-mail

    You can set up your mobile phone to send and receive e-mails from your Swisscom e-mail account. Remember, you need to set up your mobile phone for Internet.

    Step 1 of 25

    Press Settings.

    Step 2 of 25

    Press Mail.

    Step 3 of 25

    Press Accounts.

    Step 4 of 25

    Press Add Account.

    Step 5 of 25

    Press the required provider or Other.

    Step 6 of 25

    If you select a provider:
    Follow the instructions on the display to log on.

    Step 7 of 25

    If you select Other:

    Step 8 of 25

    Press Add Mail Account.

    Step 9 of 25

    Press Name and key in the name you want to use as sender name in your e-mails.

    Step 10 of 25

    Press Email and key in your Swisscom e-mail address.

    Step 11 of 25

    Press Password and key in the password for your Swisscom e-mail account.

    Step 12 of 25

    Press Description and key in the required name.

    Step 13 of 25

    Press Next.

    Step 14 of 25

    Press the indicator next to "Mail" to activate or deactivate e-mail synchronisation.

    Step 15 of 25

    Press the indicator next to "Notes" to activate or deactivate synchronisation of notes.

    Step 16 of 25

    Press Save.

    Step 17 of 25

    Press Fetch New Data.

    Step 18 of 25

    Press the indicator nexto to "Push" to activate or deactivate the function.

    Step 19 of 25

    If you deactivate Push:

    Step 20 of 25

    Press the required period or Manually.

    Step 21 of 25

    To select settings for a specific e-mail account:
    Press the required e-mail account.

    Step 22 of 25

    Press Fetch or Manually.

    Step 23 of 25

    Press Fetch New Data.

    Step 24 of 25

    Press Accounts.

    Step 25 of 25

    Press the Home key to end the session and return to the Home screen.

    1. Find "Mail"

    Press Settings.
    Press Mail.

    2. Set up new e-mail account

    Press Accounts.
    Press Add Account.
    Press the required provider or Other.
    If you select a provider:
    Follow the instructions on the display to log on.
    If you select Other:
    Press Add Mail Account.

    3. Enter sender name

    Press Name and key in the name you want to use as sender name in your e-mails.

    4. Enter e-mail address

    Press Email and key in your Swisscom e-mail address.

    5. Enter password

    Press Password and key in the password for your Swisscom e-mail account.

    6. Enter an account name

    Press Description and key in the required name.
    Press Next.

    7. Activate or deactivate synchronisation

    Press the indicator next to "Mail" to activate or deactivate e-mail synchronisation.
    Press the indicator next to "Notes" to activate or deactivate synchronisation of notes.
    Press Save.

    8. Select setting for retrieval of new e-mails

    Press Fetch New Data.
    Press the indicator nexto to "Push" to activate or deactivate the function.
    If you deactivate Push:
    Press the required period or Manually.
    To select settings for a specific e-mail account:
    Press the required e-mail account.
    Press Fetch or Manually.
    Press Fetch New Data.
    Press Accounts.

    9. Return to the Home screen

    Press the Home key to end the session and return to the Home screen.

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    The worry-free service for your computer

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    Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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    Check up on your own Swisscom services such as TV, Internet, telephone, and email!

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