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Device Support

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    Apple iPhone 6s

    Troubleshooting

    If your device isn't working properly, you can try several solutions to solve the problem.
    In most cases you can solve the problem by following these guidelines:

    I can't use tethering on my mobile phone

    Cause 1 of 1: Your computer and mobile phone haven't been correctly set up for tethering

    You need to set up your computer and mobile phone correctly before you can use tethering.

    Solution: Set up your mobile phone and computer for tethering.

    Step 1 of 7

    Start the program iTunes on your computer.

    Step 2 of 7

    Connect the data cable to the socket and to your computer's USB port.

    Step 3 of 7

    Press Settings.

    Step 4 of 7

    Press Personal Hotspot.

    Step 5 of 7

    Press the indicator next to"Personal Hotspot" until the function is activated.

    Step 6 of 7

    If this is the first time you use the function:
    Press Wi-Fi and USB Only.

    Step 7 of 7

    An Internet connection from your computer via your mobile phone is automatically established.
    When the connection is established, you can access the Internet from your computer.

    1 Connect mobile phone and computer

    Start the program iTunes on your computer.
    Connect the data cable to the socket and to your computer's USB port.

    2 Find "Personal Hotspot"

    Press Settings.
    Press Personal Hotspot.

    3 Activate tethering

    Press the indicator next to"Personal Hotspot" until the function is activated.
    If this is the first time you use the function:
    Press Wi-Fi and USB Only.

    4 Establish connection

    An Internet connection from your computer via your mobile phone is automatically established.
    When the connection is established, you can access the Internet from your computer.

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    Manage your personal data, subscriptions and bills on your own.

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    My Swisscom Assistant

    The worry-free service for your computer

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    Mobile Set up

    Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

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    Quick Check

    Check up on your own Swisscom services such as TV, Internet, telephone, and email!

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