Navigation

Information:
Close more information

Login/account box

Meta navigation

  • Your shopping basket
    There are no products in the basket
    Your shopping basket
    Monthly (CHF)
    One-off (CHF)
    Total (incl. VAT)
  • 🔎

    Global search

    Often searched

Mobile guides

    
Change device

Apple iPhone 6s

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

I can't access the Internet

Cause 8 of 9: Your mobile phone hasn't been correctly set up for Internet

If you're trying to access the Internet using the mobile network, you need to set up your mobile phone correctly for Internet.

Solution: Set up your mobile phone for Internet.

Apple iPhone 6s (iOS10)
Step 1 of 1

When you insert your SIM into your mobile phone, your mobile phone is automatically set up for Internet.

1 Set up your mobile phone for Internet

When you insert your SIM into your mobile phone, your mobile phone is automatically set up for Internet.
Apple iPhone 6s (iOS10)