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Apple iPhone 6s

Troubleshooting

If your device isn't working properly, you can try several solutions to solve the problem.
In most cases you can solve the problem by following these guidelines:

I can't send and receive SMS

Cause 2 of 2: The SMS is written incorrectly

The SMS can't be sent if it's written incorrectly.

Solution: Write an SMS correctly.

Step 1 of 7

Press Messages.

Step 2 of 7

Press the new message icon.

Step 3 of 7

Press To and key in the first letters of the required contact.
Matching contacts from the address book are displayed.

Step 4 of 7

Press the required contact.

Step 5 of 7

Press Text Message and write the required text.

Step 6 of 7

Press Send when you've written your SMS.

Step 7 of 7

Press the Home key to end the session and return to the Home screen.

1 Write SMS

Press Messages.
Press the new message icon.

2 Select recipient

Press To and key in the first letters of the required contact.
Matching contacts from the address book are displayed.
Press the required contact.

3 Write text

Press Text Message and write the required text.

4 Send the SMS

Press Send when you've written your SMS.

5 Return to the Home screen

Press the Home key to end the session and return to the Home screen.