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    Apple iPhone 6

    Back to Settings & software updates

    How to restore the factory default settings

    If your mobile phone is slow or in any other way doesn't work or respond as well as it should, it may help to restore the factory default settings. This deletes all configurations you've made in your mobile phone.

    Step 1 of 10

    Press Settings.

    Step 2 of 10

    Press General.

    Step 3 of 10

    Press Reset.

    Step 4 of 10

    Select one of the following options:Restore settings only, go to 2a.Restore settings and data, go to 2b.

    Step 5 of 10

    Press Reset All Settings.

    Step 6 of 10

    Press Reset All Settings.

    Step 7 of 10

    Press Reset All Settings.Your mobile phone is restarted.

    Step 8 of 10

    Press Erase All Content and Settings.

    Step 9 of 10

    Press Erase iPhone.

    Step 10 of 10

    Press Erase iPhone to confirm.

    1. Find "Reset"

    Press Settings.
    Press General.
    Press Reset.

    2. Select option

    Select one of the following options:
    Restore settings only, go to 2a.
    Restore settings and data, go to 2b.

    3. 2a - Restore settings only

    Press Reset All Settings.
    Press Reset All Settings.
    Press Reset All Settings.
    Your mobile phone is restarted.

    4. 2b - Restore settings and data

    Press Erase All Content and Settings.
    Press Erase iPhone.
    Press Erase iPhone to confirm.

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      Customer
      Center

      Manage your personal data, subscriptions and bills on your own.

      Login

      My Swisscom Assistant

      The worry-free service for your computer

      Details

      Mobile Set up

      Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

      Details

      Quick Check

      Check up on your own Swisscom services such as TV, Internet, telephone, and email!

      Details