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Disruptions or technical problems?
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If your device isn't working properly, you can try several solutions to solve the problem. In most cases you can solve the problem by following these guidelines:
Cause 2 of 3: Your mobile phone isn't responding
Your mobile phone may not respond due to overload or errors in the operating system.
Solution: Restart your mobile phone.
Press and hold the Home key and On/Off simultaneously until your mobile phone is restarted.
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