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Device Support

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    Apple iPhone 5s

    Back to Software update & reset

    How to update your phone software

    It's important that you update your mobile phone with the newest software, as the manufacturer continuously corrects errors. It's recommended that you back up the phone memory first.

    Step 1 of 8

    Update your mobile phone's software from your mobile phone, go to 1a.
    Update your mobile phone's software using iTunes, go to 1b.

    Step 2 of 8

    Press Settings.

    Step 3 of 8

    Press General.

    Step 4 of 8

    Press Software Update.
    If a new software version is available, it's displayed.
    Follow the instructions on the display to update your mobile phone's software.

    Step 5 of 8

    Start the program iTunes on your computer.

    Step 6 of 8

    Connect the data cable to the socket at the bottom of your mobile phone and to your computer's USB port.
    Depending on your settings in iTunes, the program may suggest to update your mobile phone automatically.

    Step 7 of 8

    To start the update manually:
    Click iPhone.

    Step 8 of 8

    Click Check for Update.
    If a new software version is available, it's displayed on the screen.
    Follow the instructions on the screen to update the phone software.

    1. Select option

    Update your mobile phone's software from your mobile phone, go to 1a.
    Update your mobile phone's software using iTunes, go to 1b.

    2. 1a - Update your mobile phone's software from your mobile phone

    Press Settings.
    Press General.
    Press Software Update.
    If a new software version is available, it's displayed.
    Follow the instructions on the display to update your mobile phone's software.

    3. 1b - Update your mobile phone's software using iTunes

    Start the program iTunes on your computer.
    Connect the data cable to the socket at the bottom of your mobile phone and to your computer's USB port.
    Depending on your settings in iTunes, the program may suggest to update your mobile phone automatically.
    To start the update manually:
    Click iPhone.
    Click Check for Update.
    If a new software version is available, it's displayed on the screen.
    Follow the instructions on the screen to update the phone software.

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