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Device Support

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    Apple iPhone 5c

    Back to Set up your mobile phone

    How to activate your mobile phone

    You need to activate your mobile phone before using it for the first time and also when you've restored the factory default settings. You need to insert your SIM and turn on your mobile phone before using it for the first time.

    Step 1 of 29

    Press Unlock.

    Step 2 of 29

    Key in your PIN and press OK.
    Slide your finger right on the display.
    If your mobile phone rejects your SIM:
    Contact your distributor or service provider where you bought your mobile phone.

    Step 3 of 29

    Press the required language.

    Step 4 of 29

    Press the required country or area.

    Step 5 of 29

    To activate your mobile phone using WLAN:
    Press the required WLAN or Choose another network.
    Follow the instructions on the display to connect to the required WLAN.

    Step 6 of 29

    To activate your mobile phone using the mobile network:
    Press Use Mobile Connection.

    Step 7 of 29

    Press Enable Location Services or Disable Location Services.

    Step 8 of 29

    If you select Disable Location Services:

    Step 9 of 29

    Press OK.

    Step 10 of 29

    If you've used an iPhone before and want to restore previous content from an iCloud backup:
    Press Restore from iCloud Backup and go to step 6a.

    Step 11 of 29

    If you've used an iPhone before and want to restore previous content from an iTunes backup:
    Press Restore from iTunes Backup and go to step 6b.

    Step 12 of 29

    If this is the first time you use an iPhone:
    Press Set Up as New iPhone and go to step 6c.

    Step 13 of 29

    Press the field next to "Apple ID" and key in the username for your Apple ID.

    Step 14 of 29

    Press the field next to "Password" and key in the password for your Apple ID.

    Step 15 of 29

    Press Next.
    Follow the instructions on the display to log on to iCloud.

    Step 16 of 29

    Press the required backup.
    Your mobile phone restores the contents of the selected backup.
    Follow the instructions on the display to activate your mobile phone.

    Step 17 of 29

    Start the program iTunes on your computer.

    Step 18 of 29

    Connect the data cable to the socket at the bottom of your mobile phone and to your computer's USB port.

    Step 19 of 29

    Click Restore from this backup.

    Step 20 of 29

    Click the drop down list next to "Restore from this backup".

    Step 21 of 29

    Click the required backup.

    Step 22 of 29

    Click Continue.
    Your mobile phone restores the contents of the selected backup.

    Step 23 of 29

    To activate your mobile phone using an existing Apple ID:
    Press the field next to "Apple ID" and key in the username for your Apple ID.

    Step 24 of 29

    Press the field next to "Password" and key in the password for your Apple ID.

    Step 25 of 29

    Press Next.

    Step 26 of 29

    To activate your mobile phone using a new Apple ID:
    Press Don't have an Apple ID or forgot it?.

    Step 27 of 29

    To activate your mobile phone without an Apple ID:
    Press Don't have an Apple ID or forgot it?.

    Step 28 of 29

    Press Set Up Later in Settings.

    Step 29 of 29

    Press Don't Use.
    Follow the instructions on the display to activate your mobile phone.

    1. Enter your PIN

    Press Unlock.
    Key in your PIN and press OK.
    Slide your finger right on the display.
    If your mobile phone rejects your SIM:
    Contact your distributor or service provider where you bought your mobile phone.

    2. Select general settings

    Press the required language.
    Press the required country or area.

    3. Select connection type

    To activate your mobile phone using WLAN:
    Press the required WLAN or Choose another network.
    Follow the instructions on the display to connect to the required WLAN.
    To activate your mobile phone using the mobile network:
    Press Use Mobile Connection.

    4. Activate or deactivate location services

    Press Enable Location Services or Disable Location Services.
    If you select Disable Location Services:
    Press OK.

    5. Select option

    If you've used an iPhone before and want to restore previous content from an iCloud backup:
    Press Restore from iCloud Backup and go to step 6a.
    If you've used an iPhone before and want to restore previous content from an iTunes backup:
    Press Restore from iTunes Backup and go to step 6b.
    If this is the first time you use an iPhone:
    Press Set Up as New iPhone and go to step 6c.

    6. 5a - Restore from iCloud Backup"

    Press the field next to "Apple ID" and key in the username for your Apple ID.
    Press the field next to "Password" and key in the password for your Apple ID.
    Press Next.
    Follow the instructions on the display to log on to iCloud.
    Press the required backup.
    Your mobile phone restores the contents of the selected backup.
    Follow the instructions on the display to activate your mobile phone.

    7. 5b - "Restore from iTunes Backup"

    Start the program iTunes on your computer.
    Connect the data cable to the socket at the bottom of your mobile phone and to your computer's USB port.
    Click Restore from this backup.
    Click the drop down list next to "Restore from this backup".
    Click the required backup.
    Click Continue.
    Your mobile phone restores the contents of the selected backup.

    8. 5c - "Set Up as New iPhone"

    To activate your mobile phone using an existing Apple ID:
    Press the field next to "Apple ID" and key in the username for your Apple ID.
    Press the field next to "Password" and key in the password for your Apple ID.
    Press Next.
    To activate your mobile phone using a new Apple ID:
    Press Don't have an Apple ID or forgot it?.
    To activate your mobile phone without an Apple ID:
    Press Don't have an Apple ID or forgot it?.
    Press Set Up Later in Settings.
    Press Don't Use.
    Follow the instructions on the display to activate your mobile phone.

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