Navigation

Information:
Close more information

Login/account box

Meta navigation

  • Your shopping basket
    There are no products in the basket
    Your shopping basket
    Monthly (CHF)
    One-off (CHF)
    Total (incl. VAT)
  • 🔎

    Global search

    Often searched

Device Support

WM

WM

  
    
Change device

Apple iPhone 5c

Back to Connectivity & synchronisation

How to transfer files between your computer and mobile phone

You can transfer files, such as pictures or audio files, between your computer and mobile phone.

Step 1 of 17

Go to www.itunes.com on your computer.
Find the download section on the website to download iTunes.
Download and install iTunes on your computer.

Step 2 of 17

Start the program iTunes on your computer.

Step 3 of 17

Connect the data cable to the socket and to your computer's USB port.

Step 4 of 17

Select one of the following options:
Transfer files from your computer to your mobile phone, go to 3a.
Transfer files from your mobile phone to your computer, go to 3b.

Step 5 of 17

First you need to add your files to the iTunes library.
Click File.

Step 6 of 17

To add one file at a time:
Click Add File to Library....

Step 7 of 17

Go to the required file in your computer's file system.

Step 8 of 17

Click Open.

Step 9 of 17

To add a folder:
Click Add Folder to Library....

Step 10 of 17

Go to the required folder in your computer's file system.

Step 11 of 17

Click Select Folder.
Depending on your settings in iTunes, the transfer may start automatically.

Step 12 of 17

To start the transfer manually:
Click iPhone.

Step 13 of 17

Click the required category at the top of the screen.
Follow the instructions on the screen to select the required settings.

Step 14 of 17

Click Apply.

Step 15 of 17

Click File.

Step 16 of 17

Click Devices.

Step 17 of 17

Click Transfer Purchases from .

1. Install iTunes

Go to www.itunes.com on your computer.
Find the download section on the website to download iTunes.
Download and install iTunes on your computer.

2. Connect mobile phone and computer

Start the program iTunes on your computer.
Connect the data cable to the socket and to your computer's USB port.

3. Select option

Select one of the following options:
Transfer files from your computer to your mobile phone, go to 3a.
Transfer files from your mobile phone to your computer, go to 3b.

4. 3a - Transfer files from your computer to your mobile phone

First you need to add your files to the iTunes library.
Click File.
To add one file at a time:
Click Add File to Library....
Go to the required file in your computer's file system.
Click Open.
To add a folder:
Click Add Folder to Library....
Go to the required folder in your computer's file system.
Click Select Folder.
Depending on your settings in iTunes, the transfer may start automatically.
To start the transfer manually:
Click iPhone.
Click the required category at the top of the screen.
Follow the instructions on the screen to select the required settings.
Click Apply.

5. 3b - Transfer files from your mobile phone to your computer

Click File.
Click Devices.
Click Transfer Purchases from .
  

Customer Center

Manage your personal data, subscriptions and bills on your own.

Login

My Swisscom Assistant

The worry-free service for your computer

Details

Mobile Set up

Set up MMS, e-mail, Internet, Swisscom TV air and WLAN on your mobile phone.

Details

Quick Check

Check up on your own Swisscom services such as TV, Internet, telephone, and email!


Details