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Device Support

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    Apple iPhone 5

    Back to Messaging & Internet

    How to set up your mobile phone for Exchange e-mail

    You can send and receive e-mails from your Exchange e-mail account. First you need to set up your mobile phone for Internet.

    Step 1 of 30

    Press Settings.

    Step 2 of 30

    Press Mail, Contacts, Calendars.

    Step 3 of 30

    Press Add Account....

    Step 4 of 30

    Press Microsoft Exchange.

    Step 5 of 30

    Press Email and key in your e-mail address.

    Step 6 of 30

    Press Password and key in the password for your e-mail account.

    Step 7 of 30

    Press Description and key in the required name.

    Step 8 of 30

    Press Next.

    Step 9 of 30

    Press Server and key in the server address.

    Step 10 of 30

    Press Domain and key in the domain name.

    Step 11 of 30

    Press Username and key in your username for the server.

    Step 12 of 30

    Press Next.

    Step 13 of 30

    Press the indicator next to the required data type to activate or deactivate synchronisation of the specific data type.

    Step 14 of 30

    Press Save.

    Step 15 of 30

    Press the name of the Exchange e-mail account you've just set up.

    Step 16 of 30

    Press Account.

    Step 17 of 30

    Press the indicator next to "Use SSL" to activate or deactivate the function.

    Step 18 of 30

    Press Done.

    Step 19 of 30

    Press Mail....

    Step 20 of 30

    Press Fetch New Data.

    Step 21 of 30

    Press the indicator next to "Push" to activate or deactivate the function.

    Step 22 of 30

    If you deactivate Push:

    Step 23 of 30

    Press the required period or Manually.

    Step 24 of 30

    To select settings for a specific e-mail account:
    Press Advanced.

    Step 25 of 30

    Press the required email account.

    Step 26 of 30

    Press Push, Fetch or Manual.

    Step 27 of 30

    Press Advanced.

    Step 28 of 30

    Press Fetch New Data.

    Step 29 of 30

    Press Mail... to finish the setup.

    Step 30 of 30

    Press the Home key to end the session and return to the Home screen.

    1. Find "Mail, Contacts, Calendars"

    Press Settings.
    Press Mail, Contacts, Calendars.

    2. Set up new e-mail account

    Press Add Account....
    Press Microsoft Exchange.

    3. Enter e-mail address

    Press Email and key in your e-mail address.

    4. Enter password

    Press Password and key in the password for your e-mail account.

    5. Enter an account name

    Press Description and key in the required name.
    Press Next.

    6. Enter server address

    Press Server and key in the server address.

    7. Enter domain name

    Press Domain and key in the domain name.

    8. Enter username

    Press Username and key in your username for the server.
    Press Next.

    9. Select synchronisation settings

    Press the indicator next to the required data type to activate or deactivate synchronisation of the specific data type.
    Press Save.

    10. Activate or deactivate SSL encryption

    Press the name of the Exchange e-mail account you've just set up.
    Press Account.
    Press the indicator next to "Use SSL" to activate or deactivate the function.
    Press Done.
    Press Mail....

    11. Select setting for retrieval of new e-mails

    Press Fetch New Data.
    Press the indicator next to "Push" to activate or deactivate the function.
    If you deactivate Push:
    Press the required period or Manually.
    To select settings for a specific e-mail account:
    Press Advanced.
    Press the required email account.
    Press Push, Fetch or Manual.
    Press Advanced.
    Press Fetch New Data.

    12. Finish setup

    Press Mail... to finish the setup.

    13. Return to the Home screen

    Press the Home key to end the session and return to the Home screen.

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