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Device Support

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    Apple iPhone 5

    Back to Getting started

    How to activate your mobile phone

    You need to activate your mobile phone before using it for the first time and also when you've restored the factory default settings. You need to insert your SIM card and turn on your mobile phone before using it for the first time.

    Step 1 of 38

    Drag the arrow right.

    Step 2 of 38

    Press Unlock.

    Step 3 of 38

    Key in your PIN and press OK.
    If your mobile phone rejects the SIM card:
    Contact your distributor or service provider where you bought your mobile phone.

    Step 4 of 38

    To change language:
    Press the required language.

    Step 5 of 38

    Press arrow right.

    Step 6 of 38

    To change country or area:
    Press Show More....

    Step 7 of 38

    Press the required country or area.

    Step 8 of 38

    Press Next.

    Step 9 of 38

    To activate your mobile phone using WLAN:
    Press the required WLAN or Other....

    Step 10 of 38

    Follow the instructions on the display to connect to the required WLAN.
    Press Next.

    Step 11 of 38

    To activate your mobile phone using the mobile network:
    Press Use Cellular Connection.

    Step 12 of 38

    Press Enable Location Services or Disable Location Services.

    Step 13 of 38

    Press Next.

    Step 14 of 38

    If you select Disable Location Services:

    Step 15 of 38

    Press OK.

    Step 16 of 38

    If it's the first time you use an iPhone:
    Press Set Up as New iPhone and go to step 5a.

    Step 17 of 38

    If you've used an iPhone before and want to restore previous content from an iCloud backup:
    Press Restore from iCloud Backup and go to step 5b.

    Step 18 of 38

    If you've used an iPhone before and want to restore previous content from an iTunes backup:
    Press Restore from iTunes Backup and go to step 5c.

    Step 19 of 38

    Press Next.

    Step 20 of 38

    To activate your mobile phone using an existing Apple ID:
    Press Sign In with an Apple ID.

    Step 21 of 38

    To activate your mobile phone using a new Apple ID:
    Press Create a Free Apple ID.

    Step 22 of 38

    To activate your mobile phone without an Apple ID:
    Press Skip This Step.

    Step 23 of 38

    Press Skip.
    Follow the instructions on the display to activate your mobile phone.

    Step 24 of 38

    Press Next.

    Step 25 of 38

    Press Apple ID and key in the username for your Apple ID.

    Step 26 of 38

    Press Password and key in the password for your Apple ID.

    Step 27 of 38

    Press Next.

    Step 28 of 38

    Press Agree.

    Step 29 of 38

    Press Agree to confirm.

    Step 30 of 38

    Press the required backup.

    Step 31 of 38

    Press Restore.
    Your mobile phone restores the contents of the selected backup.
    Follow the instructions on the display to activate your mobile phone.

    Step 32 of 38

    Press Next.

    Step 33 of 38

    Start the program iTunes on your computer.

    Step 34 of 38

    Connect the data cable to the socket at the bottom of your mobile phone and to your computer's USB port.

    Step 35 of 38

    Click Restore from this backup.

    Step 36 of 38

    Click the drop down list next to "Restore from this backup".

    Step 37 of 38

    Click the required backup.

    Step 38 of 38

    Click Continue.
    Your mobile phone restores the contents of the selected backup.

    1. Enter PIN

    Drag the arrow right.
    Press Unlock.
    Key in your PIN and press OK.
    If your mobile phone rejects the SIM card:
    Contact your distributor or service provider where you bought your mobile phone.

    2. Select general settings

    To change language:
    Press the required language.
    Press arrow right.
    To change country or area:
    Press Show More....
    Press the required country or area.
    Press Next.

    3. Select connection type

    To activate your mobile phone using WLAN:
    Press the required WLAN or Other....
    Follow the instructions on the display to connect to the required WLAN.
    Press Next.
    To activate your mobile phone using the mobile network:
    Press Use Cellular Connection.

    4. Activate or deactivate location services

    Press Enable Location Services or Disable Location Services.
    Press Next.
    If you select Disable Location Services:
    Press OK.

    5. Select option

    If it's the first time you use an iPhone:
    Press Set Up as New iPhone and go to step 5a.
    If you've used an iPhone before and want to restore previous content from an iCloud backup:
    Press Restore from iCloud Backup and go to step 5b.
    If you've used an iPhone before and want to restore previous content from an iTunes backup:
    Press Restore from iTunes Backup and go to step 5c.

    6. 5a - "Set Up as New iPhone"

    Press Next.
    To activate your mobile phone using an existing Apple ID:
    Press Sign In with an Apple ID.
    To activate your mobile phone using a new Apple ID:
    Press Create a Free Apple ID.
    To activate your mobile phone without an Apple ID:
    Press Skip This Step.
    Press Skip.
    Follow the instructions on the display to activate your mobile phone.

    7. 5b - "Restore from iCloud Backup"

    Press Next.
    Press Apple ID and key in the username for your Apple ID.
    Press Password and key in the password for your Apple ID.
    Press Next.
    Press Agree.
    Press Agree to confirm.
    Press the required backup.
    Press Restore.
    Your mobile phone restores the contents of the selected backup.
    Follow the instructions on the display to activate your mobile phone.

    8. 5c - "Restore from iTunes Backup"

    Press Next.
    Start the program iTunes on your computer.
    Connect the data cable to the socket at the bottom of your mobile phone and to your computer's USB port.
    Click Restore from this backup.
    Click the drop down list next to "Restore from this backup".
    Click the required backup.
    Click Continue.
    Your mobile phone restores the contents of the selected backup.

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